LetsJackpot Terms and Conditions

Welcome to LetsJackpot Casino. By accessing or using our website at https://www.letsjackpot.com/, registering an account, or placing any bets, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. We are operated by Prime Web Ops s.r.l., a company registered in Costa Rica under registration number 3-102-904748, with our registered address at Province 01 San Jose, Canton 08, Goicoechea, Calle Blancos, Montelimar, Costa Rica. We hold a valid gaming licence issued by the Anjouan licensing authority under licence number ALSI-202408038-FI2. If you do not agree with any part of these terms, please do not use our services.

1. General Provisions

At LetsJackpot, we operate an online casino platform that provides access to slots, table games, live dealer games, instant win titles, crash games, and a sportsbook. Our services are available via desktop, mobile web browser, and our dedicated mobile app. These Terms and Conditions govern your use of our platform and form a legally binding agreement between you and us. We reserve the right to amend these terms at any time. Continued use of our services after any update constitutes your acceptance of the revised terms.

1.1 Eligibility

To use our services at LetsJackpot Casino, you must meet the following requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted country listed in these terms.
• You must be legally permitted to engage in online gambling in your country of residence.
• You must not be acting on behalf of another person when registering or placing bets.

2. Restricted Territories

We do not permit players from certain jurisdictions to register or play at LetsJackpot Casino. Our restricted country list includes, but is not limited to: Australia, Austria, China, Curacao, Czechia, France, Greece, Italy, Malta, Portugal, Spain, Turkey, and the United States of America, among others. We strongly advise you to verify your local laws before registering. Players from the United Kingdom may create an account and access our games; however, they are excluded from all bonus and promotional offers. We reserve the right to close accounts and void winnings if we determine that a player has registered from a restricted territory.

3. Account Registration

At LetsJackpot, we require all players to maintain a single account. You must not open more than one account per person, household, IP address, or device. Where we detect duplicate accounts, we reserve the right to apply an administrative fee of 10% of the deposited amount (with a minimum charge of EUR 30) and to close any duplicate accounts. To complete the LetsJackpot login process and access our full range of services, you must provide accurate and up-to-date personal information at the time of registration. We reserve the right to request verification documents at any time.

3.1 Account Security

You are solely responsible for keeping your account credentials confidential. We recommend that you use a strong, unique iI(+ko9scQ[66&u9 and never share your login details with anyone. If you suspect unauthorised access to your account, please contact us immediately at help@letsjackpot.com. We cannot be held liable for losses arising from your failure to secure your account.

4. Deposits and Withdrawals

At LetsJackpot Casino, we support a range of payment methods to make your banking experience as convenient as possible. We accept deposits via Visa, Mastercard, JCB (debit and credit cards), eWallets including MuchBetter, Skrill, Neteller, and Interac, bank transfers, and cryptocurrencies including ETH and USDT (ERC-20 and TRC-20 networks only). We do not charge any deposit fees.

4.1 Deposit Requirements

• Minimum deposit to activate the welcome bonus: EUR 20.
• Minimum cryptocurrency deposit: 0.01 ETH.
• Accepted currencies: EUR, ETH, and USDT.

4.2 Withdrawal Policy

Our LetsJackpot online casino processes withdrawals securely and as quickly as possible, with pending times of up to 72 hours. Withdrawals must be made using the same method as your deposit where available. Please note that debit card withdrawals are not available; in such cases, a bank transfer will be arranged as an alternative. We do not charge operator withdrawal fees, though your payment provider may apply currency conversion or non-EU charges.

• Minimum withdrawal amount: method-dependent (displayed in the Cashier section); 0.01 ETH for crypto.
• Maximum withdrawal: EUR 5,000 per day, EUR 10,000 per week, EUR 30,000 per calendar month.
• Withdrawals exceeding EUR 1,000 require successful identity verification.
• From the 25th withdrawal within a calendar month, we apply an administrative fee of 2% (minimum EUR 5) per transaction.
• Higher withdrawal limits may be pre-arranged at our discretion.

5. Bonuses and Promotions

We at LetsJackpot Casino offer a range of bonuses and promotions for eligible players. Our welcome package provides a 250% bonus spread across your first three deposits: 100% up to EUR 250 on the first deposit, 50% up to EUR 250 on the second, and 100% up to EUR 500 on the third. The minimum qualifying deposit is EUR 20, and all bonus funds are subject to a 40x wagering requirement.

5.1 Bonus Terms

• Maximum bonus bet: EUR 5 per spin or EUR 0.50 per line while a bonus is active.
• No-deposit bonus maximum cashout: EUR 100.
• UK players and players from many EU markets are excluded from all promotional offers.
• Wagering contributions: slots 100%, sports bets (odds above 1.5) 100%, table games 10%, live dealer games 10%, instant win and crash games 0%.

5.2 Ongoing Promotions

Beyond the welcome offer, our LetsJackpot Casino platform runs a full weekly promotional calendar. We offer Spin to Win Monday (25% up to EUR 250), Lucky Tuesday (30% up to EUR 200), Big Wins Wednesday (40% up to EUR 100), Thursday Cashback (up to EUR 1,000), Friday Extravaganza (50% up to EUR 100), and Weekend Bonanza (up to EUR 200). Jackpot-specific promotions are also available on selected games. All promotions are subject to individual terms.

6. Loyalty Programme and Cashback

At LetsJackpot, we reward loyal players through our tiered cashback programme, accessible via the Rewards section of your account. Cashback rates are based on your weekly net losses and are structured as follows:

• Losses below EUR 250: 2.5% cashback.
• Losses between EUR 250 and EUR 750: 5% cashback.
• Losses above EUR 750: 10% cashback.

Cashback rewards are redeemable every Thursday between 11:00 and 15:00 CET, up to a maximum of EUR 1,000 per week. Cashback is subject to a 1x wagering requirement before withdrawal.

7. Games and Fair Play

Our LetsJackpot Casino online library features approximately 5,976 games, including over 5,240 slots, table games such as roulette, blackjack, and baccarat, live dealer titles powered by Evolution, instant win games, crash games, and progressive jackpots. We partner with leading providers including Pragmatic Play, Play'n GO, Hacksaw Gaming, Evoplay, Novomatic, Playson, and many more. All games on our platform use certified random number generators to ensure fair outcomes. Progressive jackpot prizes are subject to the specific terms of each individual game as outlined in our platform rules.

8. Responsible Gaming

We are committed to promoting responsible gambling across all of our services. Our LetsJackpot platform provides a range of self-management tools including deposit limits, session time reminders, self-exclusion, and reality checks. If you feel that your gambling is becoming harmful, we urge you to use these tools or contact our support team immediately. We encourage all players to gamble only within their means and for entertainment purposes.

9. Prohibited Activities

By using our services, you agree not to engage in any of the following prohibited activities:

• Fraudulent activity, including the use of stolen payment methods or false identity information.
• Opening multiple accounts or exploiting bonus offers in bad faith.
• Using software, bots, or other automated tools to gain an unfair advantage.
• Colluding with other players or engaging in any form of match-fixing.
• Attempting to circumvent our security or verification systems.

We reserve the right to suspend or permanently close any account found to be in breach of these rules and to withhold any associated funds pending investigation.

10. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted access to our LetsJackpot Casino app and website, we cannot guarantee that our platform will be free from errors, interruptions, or technical issues. We shall not be liable for any losses resulting from service downtime, technical failures, or events beyond our reasonable control. Our total liability to you in connection with your use of our services shall not exceed the total amount deposited by you in the relevant period.

11. Intellectual Property

All content on our website, including but not limited to logos, graphics, software, game content, and written materials, is owned by or licensed to us. You may not reproduce, distribute, or create derivative works from any of our content without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

12. Contact and Complaints

Our customer support team is available 24 hours a day, 7 days a week, throughout the year. You can reach us via live chat directly on our website or by email at help@letsjackpot.com. If you wish to raise a formal complaint, please contact us at support@letsjackpot.com. We will acknowledge your complaint promptly and aim to resolve all disputes in a fair and transparent manner. These Terms and Conditions are governed by and construed in accordance with applicable law.